RETURN POLICY

As almost every item we make is made to order, we do not accept returns or exchanges, unless the item does not fit properly. See our Fitment Warranty for more info.. 

Nevertheless, if you encounter a problem with your order, please contact us and we will try our best to help you out!

 

*** If your order has been approved for refund, 15% restocking fees will apply to the amount of the refund.

 

*** Shipping fees are NOT refundable.

 

Please understand that the items are handmade and might present some very light alterations, that are nonetheless non apparent when properly installed.

SHIPPING POLICY

*** ALL ORDERS CURRENTLY TAKE 1-2 WEEKS TO SHIP *** 

*** DUE TO COVID-19 ADDITIONNAL DELAYS MAY APPLY ***

*** TO OFFER YOU THE BEST SHIPPING RATES, STANDARD SHIPPING DOES NOT INCLUDE TRACKING NUMBER *** IF YOU'D LIKE TO HAVE A TRACKING NUMBER, PLEASE SELECT THE TRACKING OPTIONS IN THE SHIPPING DETAILS ***

 

NORMAL DELAYS / For Canada residents

1-2 weeks production delays

Shipping without tracking : 5-14 business days

Shipping with tracking : 3-7 business days

 

NORMAL DELAYS / For USA customers :

1-2 weeks production delays

Shipping without tracking : 14-30 business days

Shipping with tracking : 5-14 business days 

 

* We are not responsible for lost or damaged packages. 

*To offer you the best shipping rates, we do not provide a tracking number. If you'd like to get one, additional fees will apply, you have to choose the proper shipping options for tracking.

PRIVACY & SAFETY

Our website host provides a safe server that protects your personnal information. 

Your personnal information will never be used for other than to deliver your order or answer your inquiries.

Your personnal information will never be used for promotion or survey purposes. 

We also do not collect your payment information. Every transaction made on our website is processed instantly without stocking the payment details.

2021-11-22 PRODUCTION DELAYS UPDATE : SHIFT BOOTS & E-BRAKES 1-2 WEEKS / CUSTOM ITEMS 4 WEEKS +